Ok, it's not the fault of Steam, back to EA. If you have any other issues or questions, please let us know as we will be happy to assist you.' Please continue to work with Dead Space 2's official support team as they'll be your best resource for solving account or game activation issues with this title: In Dead Space 2, you join Isaac Clarke, the Systems Engineer from Dead Space, as he wakes up three years after the horrific events on the USG Ishimura. With that being said, this game uses a separate account and activation system that we can't access at Steam Support. However, EA recently made some changes and disabled the older keys. 'I understand that you are encountering an issue with Dead Space 2. The Steam-Support answered the following: After a while the Support answered, that the game is activated at steam, so they can not check my account and is not able to help me. The support seems not to understand how an activition in steam works.

I want to tell you about my experiences with the EA-Support and the Steam-Support for now.Īt first I tried the EA-Support because the Steam-Help says: 'It's a EA game, ask EA.'. When I press on 'Next' a new window wants my key, which I haven't. Now, when I click on the Start-Button a tiny window says my key is invalid. 21.09 4.46 (You save 16. It might be not pretty well.Īfter a couple of years I wanted to play Dead Space 2 again.

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